51[Reference] Frequently asked questions from shareholders and investors(For questions on business areas, please see Strategy by Business Area (pages 28-32).Q. What are the reasons for the solid demand in the DX market in Japan? Q. Why are you less susceptible to the effects of the external environment, such as the financial crisis?Q. Why are you aiming for the expansion in the non-financial domain?Q. Why can you achieve a high level of gross profit margin even in the non-financial domain?Q. What is your competitive advantage in the non-financial domain?Q. How do you acquire clients in the non-financial domain?Q. Why do you focus on the Japanese market in MTBP2027?Q. Are there any changes in the top 10 clients in terms of revenue?Q. Why are your systems almost never replaced by competitors’ systems?Q. What kind of companies do you compete with?Q. What is your competitive advantage in DX support?Q. How have you enhanced your brand in the new graduate market?Q. How long does it take for new graduates to become ready for working on projects?Q. Are the compensation levels you offer competitive?Q. What is your competitive advantage in the mid-career recruitment market?Q. Who are the competing firms when hiring?Q. How do you analyze the factors that contributed to the decreased turnover rate?Q. What are the characteristics of your business partners in the Direct Client Engagement model?Q. How do you expect the proportion of employees and business partners to change in the future?Q. What do you think about diversity?Q. How do you intend to maintain your corporate culture in the future?Q. Why is there no halation with Xspear and Simplex?Q. Why did you choose the MBO?Q. What measures have you focused on in the course of growth since the MBO?Q. What makes your gross profit margin so overwhelmingly high?Q. Why can you acquire IP rights?Q. How do you plan to improve ROE?Q. How should I understand your recognition of goodwill and the risk of impairment?Q. What are your criteria or policies for M&A?Q. How do you plan to ensure the culture fit after the acquisition?Q. What is your policy for the founding members' shareholdings?Q. What are your thoughts on the incentive program for officers and employees?Internal ControlBased on our Basic Policy on Internal Control Systems, we strive to ensure appropriateness and efficiency in execution of duties by directors based on thorough compliance with laws and regulations and understanding of social ethics. Specifically, the Audit and Supervisory Committee audits whether the execution of duties by directors complies with laws and regulations, and ensures its effectiveness by utilizing the internal control systems. In addition, the Internal Audit Office, which reports directly to the representative director, president and CEO, evaluates the operation of internal controls.Cross-shareholdingsWith respect to cross-shareholdings, we hold the appropriate number of shares in another company based on the results of due diligence only when it is deemed reasonable to hold the shares, such as when it contributes to the enhancement of the Company’s corporate value over the medium to long term through the maintenance and strengthening of business relationships as well as the maintenance and development of business partnerships. We exercise our voting rights for all cross-shareholdings. In exercising such rights, we make decisions about whether to approve or reject each proposal after careful consideration based on criteria such as whether it will lead to enhancing the corporate value of both Simplex Holdings and the investee company or whether it will damage the corporate value of both companies.Constructive dialogue with shareholdersIn order to achieve sustainable growth and enhance corporate value, we recognize the importance of sincerely listening to the expectations, concerns, and requests of our shareholders and investors through constructive dialogue, and appropriately reflecting them in the improvement of IR activities and the strengthening of business activities. Under the strong leadership of top management, we aim to conduct IR activities that always convey clear corporate messages with passion, and we will continue to work to build relationships of trust with our shareholders and investors. Regarding IR activities during FY3/2024, we held 193 individual meetings with analysts and institutional investors, six small meetings with institutional investors, four financial results briefings for analysts and institutional investors, and one company information session for individual investors. In addition, we held our first shareholders' reception since our relisting (and the first in 11 years), and more than 200 shareholders attended. The reception was attended by our management team, including our outside directors, as well as the management team of Simplex, our core group company, and we had a lively exchange of opinions with our shareholders.Macro environmentGrowth strategyClient baseCompetitive environmentNew graduate recruitmentMid-career recruitmentRecruitment in generalCultureCorporate historyBusiness modelCapital allocationM&AStock
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