Dependence on specific industries- A large proportion of revenue is from financial institutions such as securities firms and banksCompetition with other companies- Decline in the Group's competitive advantage resulting from the provision of superior solutions by competitors- Price competition greater than expected due to the spread of packaged products, etc.Talent strategy- Decline in the Group's competitive advantage due to an inability to recruit the top 10% of talent in the market- Decline in labor productivity and increase in employee turnover due to deteriorating labor environmentOccurrence of problems related to system development and solutions- Loss of confidence resulting from the inability to provide solutions that meet the functional requirements and service levels specified in contracts or to meet delivery deadlines.- Service suspension due to product defects or changes in licensing terms and conditions provided by third partiesInformation Security- System failures or service outages due to computer viruses or cyber- attacks, or leakage of confidential information such as personal dataInformation Security- Inability to use data centers, cloud servers, and other infrastructure due to natural disasters such as major earthquakes, volcanic eruptions, windstorms, and floodsFor details on risks, please refer to “Risk Factors” in the Matters Not Required to Be Provided in Documents to Be Delivered upon Notice of the Convocation of the 8th Ordinary General Meeting of Shareholders https://www.simplex.holdings/en/ir/stock/meeting/- Develop Strategy/DX Consulting business driven by Xspear- Diversify the business portfolio through expansion of Non-financial Solutions domain ▶Page 12 Business Model- Continuously verify the Group's competitive advantage by analyzing competitors' solutions, packaged product developments, market share, etc.- Maintain one of the highest compensation packages in the industry- Provide an environment and growth opportunities for a diverse range of professionals to demonstrate their sharpest talents- Establish various systems that help improve employee engagement, such as a fair and transparent evaluation system ▶Page 39 ESG: Social- Thoroughly review development progress by the Executive Committee, Competency Team, Quality Improvement Division, etc.- Collect information on third-party product defects, changes in regulations, etc., and timely and appropriately share such information to relevant departments- Have clients agree to certain disclaimers and take out compensation liability insurance- Put in place the internal information security system by acquiring ISO/IEC 27001 Information Security Management System (ISMS) certification, etc.- Select secure software and hardware ▶Page 56 Information Security- Conduct periodic drills to prepare for natural disasters.- Ensure regular data backup, redundancy, etc.36Materiality issueRisksCountermeasuresInnovation and competitivenessHuman capitalmanagementProduct qualityand safetyResponse to global environment issuesMajor Risks
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